Returns Policy

RETURNS POLICY

Guideline:

1.     Email [email protected] with your enquiry apropos your return.

2.     We may acquire a acknowledgment aural 30 canicule from the date of your adjustment if it meets the afterward conditions; The artefact is bare and in aboriginal action including aboriginal packaging and tags.

3.     You charge accommodate a tax invoice/receipt for the appurtenances you are returning

4.     Once approved, you can either opt for a abundance credit or an barter of the alternate account (if the new account is beneath than the amount of the aboriginal account you will be issued a abundance acclaim for the actual amount/if it is college than the amount of the aboriginal account you will charge to pay the difference).

5.     We do not action refunds for alternate items, alone abundance credit

6.     For all exchanged items, you charge pay for the aircraft to acknowledgment the account and additionally for the new account to be alien aback to you.

7.     If you accustomed the incorrect product, you will be issued with a acknowledgment prepaid characterization to acknowledgment the appurtenances aback to our warehouse.

8. If an account is damaged in transit, we will align for the account to be best up by our bagman and already the damaged account is alternate aback to our barn we will accelerate a backup to you.

COVID update: Due to bloom regulations, we are clumsy to barter or acquittance on any underwear, swimwear, eyewear, headwear, face/neck abrasion or face masks purchases due to hygiene and the attributes of their use, unless adulterated aural the manufacturer's assurance period.

Find Alien Items are covered beneath a 1 year manufacturer's warranty. If you apprehension a birthmark aural 1 year of authoritative your acquirement you can accessible a assurance affirmation by sending an email to [email protected] We will appraise the affirmation and accommodate you with an outcome.

We acclaim sending allotment via registered column or bagman as we do not acquire albatross for absent items.

Gift cards, promo codes and sales promo prices cannot be activated to exchanges.

Special Adjustment Items

Products that are distinctively ordered non-stocked items, custom made, aggregate quantity, or accumulated appropriate orders cannot be exchanged/refunded.

FAULTY ACCOUNT / ASSURANCE CLAIM

Goods are covered by architect warranties. On your account we will abetment to repair, barter or accommodate a acclaim agenda for the appurtenances accountable to the acceding of the customer. If the appurtenances are not repairable, you will be acceptable for a new replacement, barter or abundance credit. Refunds are not accepted on assurance claims as the appurtenances accept been used. Amuse note, some manufacturers warranties are for backup and not repair.

Please audit your artefact aural 7 days of accepting it to analysis for any defects alike if you are not planning on application the account beeline abroad so we can anon barter the account as a backup and not a assurance claim.

We do not acquittance postage, or awning the amount of acknowledgment postage on assurance claims, as your assurance is a architect assurance not a Acquisition Sports warranty. 

To acknowledgment your item, amuse chase these 3 steps;

1. Log in to your Acquisition Sports Account

2. Bang on RESOLUTION CENTRE

3. Alpha a NEW RESOLUTION REQUEST, complete your adjustment capacity and SUBMIT

Once lodged you can additionally clue the advance of your altercation online at any time. Best disputes can be bound through advice and it's best to acquaintance us as anon as you recognise a abeyant problem. Should you crave added abetment amuse acquaintance Chump Service; [email protected]

ACCC Warranties Adjoin Defect

Many of our articles appear with a agreement or assurance from the manufacturer. In addition, they appear with guarantees that cannot be afar beneath the Australian Customer Law. You are advantaged to a backup or acquittance for a above abortion and advantage for any added analytic accountable accident or accident aural a reasonable time anatomy from purchase. You are advantaged to accept the appurtenances repaired or replaced at our best if the appurtenances abort to be of adequate affection and the abortion does not bulk to a above failure. Abounding capacity of your customer rights may be begin at www.consumerlaw.gov.au.